The sorry saga began in March when we were given a number for the wrong exchange (this happened twice and the order had to be cancelled and rescheduled adding weeks to our connection date), then for a two man job only one person arrived - more delay; next after our case was referred to the 'disasters department' handily located in Dundee, a visit came from someone to assess the job.
Finally we got Leon (young, ex army) who was determined to connect us come what may. It took him into a second day and we needed 'blue ladders' (made from fibre glass because the electricity is connected to the same pole). Blue ladders are in very short supply apparently but man and ladders came and on a glorious sunny day we actually got our phone line. No internet yet but I guess that would be too much to hope for. I have felt surprisingly unsettled having to rely on our erratic mobiles so this land line is very welcome, and yes don't laugh but after house hunting across different countries and counties we have ended up with a Burton phone number - just as we've had for the last 24 years!
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